Privacy Policy

Naija Tailors Empowerment Initiative (NTEI), operator of NTEI Embroidery Library (“we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase embroidery designs, or interact with our services.
By using our website, you consent to the practices described in this policy.

1. Information We Collect

a. Personal Information
We may collect personal information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Billing information
  • Account login credentials
  • Any information submitted through contact forms

b. Transaction Information
When you make a purchase, we may collect:

  • Purchase history
  • Order details
  • Payment confirmation (processed securely by third-party payment providers and we do not store full payment card details.|)

c. Automatically Collected Information
When you access our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of visits
  • Referral sources

d. Cookies and Tracking Technologies
We may use cookies and similar technologies to:

  • Improve website performance
  • Remember preferences
  • Analyse usage patterns
  • Support marketing activities

You may disable cookies in your browser settings.

2. How We Use Your Information
We use collected information to:

  • Provide and deliver embroidery design downloads
  • Process transactions and manage orders
  • Create and manage user accounts
  • Respond to inquiries and support requests
  • Send service updates and important notifications
  • Improve website functionality and user experience
  • Monitor security and prevent fraud
  • Communicate programs, opportunities, and initiatives related to our mission

3. How We Share Information
We do not sell or rent your personal information.

We may share information with:

  • Payment processors for secure transactions
  • Website hosting and technology service providers
  • Analytics providers
  • Legal authorities when required by law
  • Partners assisting in delivering NTEI programs (when necessary)

All partners are expected to maintain confidentiality.

4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no electronic transmission or storage system can be guaranteed to be completely secure.

5. Data Retention
We retain personal information only as long as necessary to:

  • Provide services
  • Maintain records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

6. Your Rights and Choices
You may:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Opt out of marketing communications

Requests can be made using the contact details below.

7. Children’s Privacy
Our services are not directed toward children under 13. We do not knowingly collect personal information from children without parental consent.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date.

10. Contact Us
For questions, requests, or concerns regarding this Privacy Policy, please contact:

Naija Tailors Empowerment Initiative (NTEI)
Email: Embroidery@ntei.org.ng

By using our website, you acknowledge that you have read and understood this Privacy Policy.